This policy explains how cancellations and refunds are handled in relation to this website and payments made to Balayesu Vidyalaya Group of Institutions.
01About This Website
This website is for information and enquiries only. It does not process admissions, bookings, fee payments, cancellations or refunds online.
02Website Enquiries
Sending an enquiry through this website is free of charge. An enquiry is not an admission, enrolment, confirmed service or payment, so there is nothing to cancel or refund.
03Online Payments
No online payments are collected through this website. If online payments are introduced in the future, the applicable payment, cancellation and refund terms will be published on this page before they start.
04Payments Made to the School
Any request relating to admission fees, school fees, academic services or events must be made directly to the School office (Primary School or High School, as applicable), together with the payment receipt and supporting details.
05Refund Eligibility
Whether a refund can be given depends on:
- The rules of the School and the Archdiocese Board of Education
- The nature and purpose of the payment
- When the request is made
- Whether the service has already been provided
- Any applicable educational or legal requirements
Making a request does not guarantee that it will be approved.
06Information Required
To help us review a request, please provide:
- Name of the person who made the payment
- Student or applicant's name and class / division
- Date, purpose and amount of the payment
- Receipt number or transaction reference
- Reason for the request and any other details needed for verification
07Processing of Approved Refunds
If a request is approved, the School will inform you directly about how and when the refund will be made. This website does not set any fixed timeline, percentage, processing charge or banking method.
08Changes to This Policy
This policy may be updated if online payments are introduced or if School procedures change. Any changes will be posted on this page with a new “Last updated” date.
09Contact Us
For questions about payments, cancellations or refunds, please contact the School office:
Balayesu Vidyalaya Group of Institutions
Infant Jesus Church, Vivek Nagar, Bengaluru – 560047, Karnataka
Primary School: 82770 47625 · High School: 82770 47683
Email: balayesuvidyalaya1979@gmail.com